Important Note:
Each supplier wishing to do business with Tenneco is required
to meet the guidelines indicated in this European Supplier Manual,
as well as the Worldwide Supplier Manual.

• Supplier Performance Rating "Guideline"
• Supplier Quality Rating System
• Quality Manual Table of Contents
• Quality Manual Forms and Attachments

 Quality Manual Table of Contents

1. Tenneco Europe Policy

1.1 Objectives and Scope

1.2 Mission Statement

2. Advanced Quality Planning

2.1 Feasibility

2.2 Process Flow Chart

2.3 Failure Mode and Effect Analysis (FMEA)

2.4 Control Plan

2.5 Gauge Planning

2.6 Preliminary Process Capability

2.7 P.P.A.P Submission Requirements

2.7.1 Requirements

2.7.2 P.P.A.P Process

2.7.3 Prototypes

2.8 Important Parts

2.9 EC Approved Parts

2.10 Packaging Planning

2.11 Training

3. Achievement of Quality

3.1 Mandatory Supplier Quality System Requirements

3.2 Concessions and Deviations

4. Supplier Quality Performance Rating System & Guidelines

4.1 Supplier Performance Rating System & Guidelines

4.2 Supplier Quality Rating System

5. Non Conformancies

6. References

 - ISO / TS 16949 : 2002 Quality Management System to Automotive

- QS 9000 6 Pack

7. List of attached documents

7.1        8D Concern Analysis Report

7.2        Part Submission Warrant Document (PSW) (3 pages)

7.3        Control Plan

7.4        Initial Sample Report (2 pages)

7.5        Initial Sample Tag

7.6        Receiving Inspection Report

7.7        Rejected Good Advice Note

7.8        Standard Material Supplier Commitment Form

7.9        Supplier Development / TVM-Kaizen Visit Report (2 pages)

7.10    Supplier Quality System Waiver Authorization Form

Or equivalent

·         Local forms

·         QS Forms

·         VDA forms

·         Etc.

Summary of Changes:

1/10/03  –          Revised section 1.2 – Mission Statement.  Modified section 2.3.3 and added section 2.3.6 – FMEA.  Modified Preliminary Process Capability table in section 2.6.  Major rewrite to all of section 2.7 – PPAP Submission Requirements.  Modified section 3.1 – Mandatory Supplier Quality System Requirements.  Revised section 4 – Supplier Quality Performance and added sections 4.1 and 4.2.  Modified section 5 – NonConformancies.  Revised attachments 7.2 – Part Submission Warrant Document (PSW) and 7.4 – Dimensional Inspection Report.