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Important Note:
Each supplier wishing to do business with Tenneco is required to
meet the guidelines indicated in this Global Supply Chain Management Manual,
as well as the respective region for which business transpires.

Section
1. Index and Cover Letter

2. Organization

2.1 History
2.2 Quality Policy / Mission Statement
2.3 Vision Statement
2.4 Headquarter Locations
2.5 Worldwide Locations

3. Purchasing

3.1 Organizational Philosophy
3.2 Operational Philosophy
3.3 Ethics
3.4 Supplier Criteria
3.5 Business Review Meetings
3.6 Supply Agreements
3.7 Prices
3.8 Price Changes and Documentation
3.9 Finance

3.10 Payment / Terms / Conditions

 

 

4. Supplier Performance Requirements

4.1 Quality Systems
4.2 Advanced Product Quality Process (APQP)
4.3 Part Approval Process
4.4 Deviation Procedures
4.5 Quality Performance Requirements
4.6 Serial Parts Delivery Performance Requirements
4.7 Service Parts Delivery Performance Requirements
4.8 Supplier Performance Metrics
4.9 Continuous Improvement
4.10 Special Characteristics
4.11 Probationary Guidelines
4.12 Monitored Shipping Containment
4.13 Certified Parts Process
4.14 Certification/Re-certification charge Back Policy
4.15 Recovery of Extraordinary Costs
4.16 On-Going Quality Requirements
4.17 Quality System Assessment
4.18 Record Retention
4.19 Training
For region specific information: consult Appendix


5. Tooling

5.1 Policy
5.2 Changes and Maintenance
5.3 Payment

 

6. Logistics

6.1 Policy
6.2 Freight Routing

6.3 Packing List

6.4 Bill of Lading

 

7. Packaging

7.1 Supplier Responsibilities
7.2 Ergonomics
7.3 Expendable Packaging Considerations
7.4 Pack Quantity
7.5 Additional Protection within Containers
7.6 Labeling and Identification


8. Environmental, Health & Safety

8.1 Policy
8.2 Material Safety Data Sheets
8.3 Supplier Visits
8.4 Security


9. Revisions

Appendix

Appendix A: North American region specific requirements

A.3. Purchasing (under construction)

A.4. Supplier Performance Requirements

A.4.1. International Material Data System (IMDS) Requirements
A.4.2 Ride Control - Specification S-2080
A.4.3 Quality Performance Requirements
A.4.4 AIAG Core Tools Manual

A.5. Tooling (under construction)

A.6. Logistics (under construction)

A.7. Packaging (under construction)

A.8. Environmental, Health & Safety (under construction)

Appendix B: European region specific requirements (under construction)

Appendix C: South American region specific requirements (under construction)

Appendix D: Australian region specific requirements (under construction)

Appendix E: Asian region specific requirements (under construction)